The Soda Factory - "Fizz Pop Factory"
The Fizz Pop Factory made delicious soda. Sometimes, they couldn't make enough to meet all the orders. They wanted to produce soda quickly and efficiently.
- At first, the syrup makers, the bottle fillers, and the labelers all worked at their own speed. The syrup makers could mix quickly, but sometimes the bottle fillers couldn't keep up, causing delays in production. They learned that just one fast step wasn't enough; the whole soda-making process needed to flow smoothly.
- They focused on making great-tasting soda, but they also looked around. They thought about the suppliers who gave them sugar and bottles, and the distributors who delivered their soda to stores. Their factory was part of a larger beverage industry.
- The slowest part of making soda was often the bottling machine when they were making a popular flavor. This was their bottleneck. If the bottling machine was running at full capacity, they couldn't make more of that flavor, even if the syrup was ready. Saving time on mixing syrup faster didn't help if the bottling was the issue.
- They started making decisions based on producing and selling more bottles of soda. They wanted to meet more customer demand, manage their ingredient and packaging costs effectively, and minimize production downtime. But the most important thing was getting more soda out the door.
- When they developed new soda flavors, they thought about what customers would like and how easy the new flavors would be to produce with their existing equipment. They even looked at how other beverage factories managed their production lines to find better ways to work.
- They made lots of different flavors of soda – cola, lemon-lime, orange, grape. But internally, they tried to use the same basic bottle size, cap type, and filling process for as many flavors as possible. This made their production line more efficient.
- The factory knew that customer preferences for soda flavors would change. So, they designed their production line to be flexible, allowing them to switch between flavors quickly and adjust their production quantities as needed.
- Sometimes, there was a huge demand for one particular flavor, and sometimes other flavors were more popular. Instead of making and storing huge amounts of every flavor, they made sure they could increase production of the in-demand flavors quickly. Their ability to increase production (their "capacity") handled the surges, not just a warehouse full of unsold soda.
- They built good relationships with their suppliers, ensuring a reliable and timely delivery of ingredients and packaging materials.
- They started measuring how many bottles of soda they produced and sold, not just how fast the syrup mixers were working. This helped them see if they were actually getting better at meeting customer demand.
- They tried to predict how much of each flavor they would need (forecast), but they only bottled soda when they had orders from their distributors (pull). This way, they didn't produce too much of a flavor that wouldn't sell.
- They tried to make their production process more consistent. If the syrup mixing was always precise and the bottling machine ran at a steady rate, they could produce more soda with less waste and fewer errors.
- They paid special attention to the bottling machine because it was often the bottleneck. They made sure it was always running smoothly and that they focused on bottling the flavors with the highest demand. The other parts of the factory worked to keep the bottling machine supplied.
- They didn't try to make every stage of the soda-making process work at the same speed. They focused on ensuring the soda flowed smoothly from syrup mixing to the delivery trucks.
- They cared more about when the full order of soda was ready for the distributor than when each individual step of the production was completed. To ensure timely delivery, they added a buffer to the overall production schedule, not to each individual task.
- To prevent the bottling machine from getting overwhelmed by frequent flavor changes, they tried to run longer batches of the most popular flavors before switching to smaller batches of less popular ones. This helped the bottling machine stay focused and produce more soda overall.