2025年3月13日 星期四

Where an MBA course Treats Business as a System

An MBA curriculum in the USA is typically structured around different functional areas of business, and whether a program treats business as a system or as disconnected parts depends on the specific course and teaching approach.

Some courses and frameworks naturally emphasize interdependencies and system-wide thinking, while others focus on optimizing individual components without much regard for the whole. Let’s break it down:


Where an MBA Treats Business as a System

These courses or concepts emphasize interdependencies, feedback loops, and holistic thinking, aligning with TOC, Lean, and Deming principles.

1. Strategy & Competitive Advantage (Can Go Either Way)

  • Systemic View (When Done Right):
    • Some strategy courses focus on ecosystem thinking, showing how businesses succeed through supply chain coordination, customer relationships, and internal alignment.
    • Example: Blue Ocean Strategy (Kim & Mauborgne) emphasizes creating new markets rather than just competing in existing ones, which requires thinking beyond departmental silos.
    • Porter’s Value Chain Analysis (when properly applied) considers how different business functions interact to create customer value.
  • Non-Systemic View (Traditional Focus on Competition):
    • If Porter’s Five Forces is taught in isolation, it can create a zero-sum view of business (treating suppliers, customers, and rivals as opponents rather than system partners).

💡 Look for MBAs that include "ecosystem strategy" and stakeholder collaboration rather than just competitive strategy.


2. Operations & Supply Chain Management

  • Strong Systemic Thinking:
    • Lean, TOC, Six Sigma, and supply chain management courses explicitly teach interdependencies.
    • Topics like Just-in-Time (JIT), Total Quality Management (TQM), and Demand-Driven MRP (DDMRP) align with TOC, emphasizing flow efficiency over local optimizations.
  • Example of Systemic Learning:
    • A case study on Toyota’s Lean Production System teaches how inventory, supplier collaboration, and production processes must be aligned as a system.
  • Non-Systemic Pitfall:
    • If supply chain courses focus only on cost reduction (e.g., bulk purchasing, outsourcing for cheap labor) without considering flow disruptions, risk, and resilience, they fail as a system approach.

💡 Look for MBAs that emphasize "Supply Chain as a Competitive Advantage" rather than just cost-cutting.


3. Systems Thinking, Organizational Behavior, and Leadership

  • Some MBA programs (especially top-tier schools like MIT Sloan, Stanford GSB, and Harvard Business School) teach Peter Senge’s Systems Thinking, including:
    • Feedback loops and unintended consequences in decision-making.
    • Cross-functional collaboration and breaking down silos.
    • Complex adaptive systems theory (common in innovation-focused programs).
  • Example of Systemic Learning:
    • A case study on W.L. Gore & Associates (maker of GORE-TEX) shows how its flat hierarchy and decentralized decision-making create an adaptive organization.
  • Non-Systemic Pitfall:
    • If leadership courses only focus on individual leadership styles rather than how leaders must manage systems, they miss the big picture.

💡 Look for MBAs that include "complexity theory" and organizational systems instead of just leadership frameworks.


4. Entrepreneurship & Innovation

  • Systemic Approach (Ecosystem Thinking):
    • The best MBA entrepreneurship courses teach that startups thrive within ecosystems—they need strong supplier relationships, investor networks, customer development, and team alignment.
    • Steve Blank’s Lean Startup Model and customer development frameworks reinforce systemic thinking.
  • Non-Systemic Pitfall:
    • If the course only focuses on the founder's vision without teaching how all business components interact, it creates a heroic entrepreneur myth rather than a scalable system approach.

💡 Look for MBAs that teach "business model ecosystems" instead of just business plans.


Where an MBA Treats Business as a Collection of Parts (Non-Systemic Thinking)

These courses tend to optimize individual functions rather than seeing business holistically.

1. Financial Accounting & Managerial Accounting

  • Why It’s Non-Systemic:
    • Traditional accounting courses divide business into cost centers and revenue units, often ignoring system-wide effects.
    • Example: A company cuts R&D expenses to boost short-term profits, but this harms long-term innovation and competitiveness—a classic case of local optimization over systemic thinking.
  • How It Could Be Systemic:
    • Some advanced courses integrate Beyond Budgeting or Activity-Based Costing (ABC), which aligns costs with system performance rather than arbitrary cost-cutting.

💡 Look for MBAs that include "Strategic Cost Management" rather than just GAAP-based accounting.


2. Corporate Finance & Investment Strategy

  • Why It’s Non-Systemic:
    • Many finance courses prioritize short-term shareholder value, which leads to:
      • Cutting costs without considering system effects.
      • Prioritizing quarterly earnings over long-term resilience.
      • Stock buybacks instead of investment in operational improvements.
  • Example of Non-Systemic Thinking:
    • A CFO outsources manufacturing to save costs, but later, supply chain disruptions cause major revenue losses—a failure to think systemically.
  • How It Could Be Systemic:
    • Some finance courses integrate Triple Bottom Line (People, Planet, Profit) and Sustainable Finance, which consider long-term system health.

💡 Look for MBAs that include "Sustainable Finance" and stakeholder-driven financial models.


3. Marketing & Sales Strategy

  • Why It’s Non-Systemic:
    • If marketing is taught as a separate function, companies often focus on demand generation but fail to align marketing with production capacity, supply chain, or pricing strategy.
    • Example: A company launches a massive sales campaign without checking whether production can meet demand, leading to customer frustration and backorders—a lack of system thinking.
  • How It Could Be Systemic:
    • If marketing is integrated with operations, finance, and customer experience, it ensures consistent value delivery rather than just demand creation.

💡 Look for MBAs that teach "customer-centric business models" rather than just promotions.


Final Thoughts: Systemic vs. Non-Systemic MBA Thinking

Courses That Teach Business as a System:

  • Operations & Supply Chain (when focused on flow efficiency, not just cost)
  • Systems Thinking, Organizational Behavior, and Leadership (if they teach feedback loops)
  • Strategy (if it includes ecosystems, not just competition)
  • Entrepreneurship (if it includes startup ecosystems, not just founders)

Courses That Often Treat Business as Parts (Non-Systemic):

  • Accounting (if it focuses only on cost centers and profit)
  • Finance (if it focuses only on short-term shareholder value)
  • Marketing & Sales (if it ignores production capacity and supply chain)

💡 If you're choosing an MBA, look for programs that emphasize "cross-functional integration" and "business as a system" rather than just optimizing individual functions.