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2025年7月4日 星期五

America's Shifting Sands: Anti-Intellectualism, the Rise and Retreat of "Woke," and the Enduring Trump Era

 

America's Shifting Sands: Anti-Intellectualism, the Rise and Retreat of "Woke," and the Enduring Trump Era

Richard Hofstadter's Anti-Intellectualism in American Life, published in 1963, remains a foundational text for understanding the persistent suspicion of intellect and expertise in the United States. Its insights are more relevant than ever as we analyze the turbulent decades since its publication, marked by the powerful ascent and subsequent recalibration of "woke" culture, and the enduring political force of Donald Trump. These phenomena, though distinct, are deeply intertwined with Hofstadter's "anti-intellectual tradition," revealing a complex interplay of cultural forces shaping American society.

The Enduring Core of Anti-Intellectualism

Hofstadter defined anti-intellectualism as a "resentment and suspicion of the life of the mind, and those who are considered to represent it; and a disposition to constantly minimize the value of that life." He traced its origins to evangelical Protestantism, the commercial ethos, and democratic populism, all of which, at different points, fostered a distrust of intellectual elites in favor of common sense, practicality, and emotional conviction. This fundamental distrust has consistently resurfaced in new forms, finding fertile ground in a society grappling with rapid change and information overload.

The Rise and Retreat of "Woke" Culture

Beginning in the 2010s, particularly amplified by movements like Black Lives Matter and #MeToo, "woke" culture gained significant prominence. Initially rooted in African American vernacular to denote awareness of social injustice and racial prejudice, the term broadened to encompass a heightened sensitivity to systemic inequalities across race, gender, and sexuality. Proponents championed its role in fostering empathy, raising awareness, and promoting social justice, pushing for diversity, equity, and inclusion (DEI) initiatives in institutions from corporations to universities.

However, as "woke" culture expanded, it also generated significant backlash. Critics, including some from the political left, argued that its more militant and uncompromising expressions sometimes led to "cancel culture," stifled free speech, and prioritized identity politics over universal principles or individual merit. The rapid adoption of "woke" terminology and concepts in mainstream institutions often felt prescriptive to many, leading to a sense of cultural overreach and resentment. While the underlying issues of social justice remain critical, the term "woke" itself has, for many, become a pejorative, signifying perceived excesses or a top-down imposition of ideology.

Trump's Ascent and the Anti-Woke Backlash

The rise of Donald Trump in the mid-2010s and his continued political influence are inextricably linked to this anti-woke sentiment and the broader anti-intellectual tradition. Trump effectively leveraged the existing distrust of elites and institutions, which Hofstadter identified. He frequently mocked "experts," "academics," and "mainstream media," portraying them as out of touch with the concerns of everyday Americans. His populist rhetoric tapped into a deep vein of resentment among those who felt alienated or dismissed by what they perceived as "woke" agendas being pushed by cultural and intellectual establishments.

For many of his supporters, Trump's unfiltered, often unpolished communication style was a refreshing contrast to what they viewed as the overly cautious or politically correct language of established figures. His political success was fueled, in part, by his willingness to directly challenge prevailing "woke" narratives, particularly on issues of race, gender, and national identity. The "war on woke" became a central rallying cry, leading to policy initiatives aimed at dismantling DEI programs and restricting discussions on certain social justice topics in education. This demonstrated the immense political power of aligning with the anti-intellectual current and positioning oneself as a champion against perceived ideological overreach.

Will the Tide Turn Again in the Next 10 Years?

Predicting the future of cultural tides is inherently challenging, but several factors suggest a continued ebb and flow:

  1. Generational Divide: Younger generations generally exhibit a higher prioritization of social justice over free speech in certain contexts, suggesting that "woke" ideas, even if the term itself fades, will remain influential among a significant demographic. As these generations gain more influence, their values will continue to shape institutions.

  2. The Persistence of Grievances: The underlying issues of racial inequality, gender disparities, and economic anxieties that fueled "woke" movements are not disappearing. Future social and economic shifts could easily reignite intensified calls for systemic change, potentially leading to new forms of "woke" expression or a resurgence of its core tenets.

  3. Technological Acceleration: The digital landscape will continue to amplify voices, create echo chambers, and facilitate the rapid spread of both information and misinformation. This environment is highly conducive to quick shifts in public sentiment and the polarization that feeds both "woke" and anti-"woke" reactions.

  4. Political Realignment: Both major political parties are grappling with how to navigate these cultural wars. While a significant portion of the electorate has expressed fatigue with the intensity of "woke" debates, the issues themselves are deeply embedded. Political leaders will continue to calibrate their messaging, and public opinion could swing as new challenges and leaders emerge.

  5. The Anti-Intellectual Constant: Hofstadter's core argument suggests that anti-intellectualism is a recurring feature, not a temporary blip. While its targets and expressions may change, the underlying suspicion of intellectual authority will likely persist. This means that any dominant cultural movement, whether "woke" or its counter-movement, will always be susceptible to populist backlash that questions its intellectual underpinnings or perceived elitism.

In the next 10 years, we are unlikely to see a complete "fall" of "woke" ideas, but rather a continued evolution and perhaps a more nuanced, less confrontational public presentation of its core principles. Simultaneously, the anti-intellectual current that propelled Trump's rise will remain a potent force, capable of rallying opposition to anything perceived as a new form of intellectual or cultural imposition. The American pendulum is more likely to continue its wide swings, rather than settling into a stable middle ground, driven by the dynamic tension between these powerful forces.


2025年6月11日 星期三

The Invisible Pillars of Business: Why Measuring the Un-Measurable Matters

 

The Invisible Pillars of Business: Why Measuring the Un-Measurable Matters



The question of measurement in organizational performance cuts to the very core of how we understand value, rationality, and human endeavor within the economic sphere.

The Indispensable Role of Measurable Performance Metrics

From a historical perspective, the rise of modern business is inextricably linked to the development of robust measurement systems. The Industrial Revolution, with its demands for efficiency and scale, saw the emergence of cost accounting, production quotas, and detailed inventory management. Figures like Frederick Winslow Taylor, with his "scientific management," epitomized a philosophical shift towards viewing organizations as machines whose output could be optimized through precise measurement of labor, time, and resources.

Philosophically, this emphasis on measurement aligns with a positivist worldview: what can be measured, can be known; what can be known, can be controlled and improved. Financial metrics (revenue, profit, ROI), operational KPIs (production rates, defect rates, cycle times), and market share provide a universal language for business performance. They allow for objective comparison, facilitate capital allocation, enable accountability, and offer tangible proof of success or failure to stakeholders. Without these numbers, modern large-scale enterprises would be ungovernable, unable to track progress, diagnose problems, or communicate effectively with investors and employees.

The Perilous Neglect of the Un-Measurable

However, the relentless pursuit of the quantifiable often leads to a dangerous reductionism. As the adage goes, "Not everything that can be counted counts, and not everything that counts can be counted." While easily measurable, an exclusive focus on hard numbers often overlooks crucial, yet intangible, elements that are vital for long-term success.

Historically, this oversight has led to numerous corporate downfalls. The human relations school of management, emerging from the Hawthorne studies, highlighted that employee morale and social dynamics significantly impacted productivity, even when not directly tied to piece rates. Companies fixated solely on quarterly earnings might sacrifice long-term customer relationships for short-term gains, or neglect internal culture, leading to high employee turnover and a decline in innovation. Philosophically, ignoring "un-measurables" like loyalty, trust, harmony, morale, creativity, and ethical conduct reduces human beings to mere cogs in a machine, stripping work of its meaning and organizations of their soul. This mechanistic view fails to capture the complex, adaptive, and inherently human nature of a thriving enterprise, often leading to unintended consequences like employee burnout, brand erosion, and a hollow corporate identity.

Towards Measuring the Un-Measurable: Past and Future Approaches

The challenge, then, is not to abandon numbers, but to broaden our understanding of what constitutes "measurement" and to develop systematic ways of assessing these vital intangibles.

From the Past:

  1. Direct Observation and Qualitative Analysis: Historically, wise business leaders, much like ethnographers or anthropologists, would walk the factory floor, visit customers, and simply "listen" to employees and partners. This "Gemba walk" in Lean manufacturing is a prime example: a leader directly observing processes, asking open-ended questions, and sensing the "mood" of the organization, gathering qualitative insights that numbers alone could never convey. While not statistical, consistent, informed observation provides rich, actionable data.
  2. Anecdotal Evidence and Narrative Capture: Successful companies often had strong internal storytelling traditions, where legends of customer service or employee dedication were shared and celebrated. Though not quantitative, these narratives served to reinforce desired values and provide concrete examples of "loyalty" or "harmony" in action. Modern businesses can deliberately capture and analyze these narratives through internal blogs, success story repositories, or dedicated feedback channels.
  3. Proxy Metrics with Qualitative Depth: While not a direct measure, high employee turnover or frequent customer complaints could serve as proxies for a lack of internal harmony or customer dissatisfaction. In the past, astute managers would then conduct exit interviews or direct customer outreach, using the quantitative proxy as a trigger for deeper, qualitative investigation into the root causes.

For the Future:

  1. Advanced Sentiment Analysis & Behavioral Analytics: Leveraging AI and natural language processing (NLP), businesses can analyze vast amounts of internal communication (e.g., anonymized Slack channels, meeting transcripts, internal surveys) and external feedback (social media, reviews) to detect shifts in sentiment, identify emerging themes around morale, trust, or frustration. This moves beyond simple keyword spotting to understanding emotional tone and collective attitudes.
  2. Relational Metrics and Social Network Analysis (SNA): Tools can map out informal communication networks and influence patterns within an organization. By analyzing who talks to whom, who relies on whom for information, and where communication bottlenecks or isolated groups exist, we can gain insights into collaboration, harmony, and the flow of knowledge – all crucial yet intangible aspects of performance.
  3. Experience-Based Design & Feedback Loops: Moving beyond simple satisfaction surveys, companies can design and measure "employee experiences" (EX) and "customer experiences" (CX) in a holistic way. This involves mapping the entire journey, identifying pain points, and gathering granular feedback at each interaction. Metrics like Employee Net Promoter Score (eNPS) or Customer Effort Score (CES) aim to capture loyalty and ease of interaction, often supplemented by open-ended comments that provide qualitative context.
  4. Integrated Reporting & Holistic Value Frameworks: The future of measurement will increasingly move beyond purely financial statements. Concepts like Integrated Reporting (which combines financial, environmental, social, and governance information) and sophisticated ESG (Environmental, Social, Governance) metrics attempt to capture a broader spectrum of value creation. While still quantitative, these frameworks necessitate a deeper engagement with traditionally "un-measurable" factors, pushing companies to define, track, and report on their impact on human capital, social capital, and organizational culture.
  5. Longitudinal Qualitative Studies & Participatory Research: Regularly conducting in-depth interviews, focus groups, and even ethnographic studies within a company can provide invaluable insights into evolving culture, unspoken norms, and underlying tensions that quantitative surveys might miss. Allowing employees or customers to actively participate in defining what "loyalty" or "harmony" means to them, and then co-creating ways to assess it, can lead to more authentic and useful measurements.

In conclusion, the wisdom of history teaches us that while numbers provide clarity and control, neglecting the un-measurable leads to a brittle and ultimately unsustainable enterprise. The future of business success lies in a sophisticated, hybrid approach: one that rigorously tracks quantitative performance while simultaneously developing innovative, ethically sound methods to discern, understand, and nurture the invaluable, intangible qualities that truly define a thriving, resilient, and human-centric organization.