2026年4月16日 星期四

The Art of the Slow Squeeze: Why Driving Schools Love a Good "Drip"

 

The Art of the Slow Squeeze: Why Driving Schools Love a Good "Drip"

It seems the AA and BSM driving schools in the UK have just failed their most important test: the one on basic ethics. The Competition and Markets Authority (CMA) slapped them with a £4.2 million fine for the classic "drip pricing" maneuver—luring students in with a price, only to cough up a mandatory £3 booking fee at the very last second.

Historically, humans have always been remarkably creative at finding new ways to pick pockets. In the medieval markets, it was "short-weighting" the grain; today, it’s a digital sleight of hand. Drip pricing is a psychological trap. By the time you’ve entered your name, address, and birth certificate details, your brain has already "bought" the service. That extra £3 feels like a minor annoyance rather than a dealbreaker. It’s the "Sunk Cost Fallacy" weaponized against the working class.

From a business model perspective, it’s a race to the bottom. When everyone hides their fees, the honest player looks expensive and loses the click. This creates a market where deceit is the only way to compete. It’s the same cynical logic seen in political campaigns: promise the world for free, then tax the air you breathe once you’ve voted.

The irony? These schools teach people how to navigate the road safely while they themselves are taking illegal shortcuts. They’ve been ordered to refund 80,000 students. The refund is about £9 each—barely enough for a mediocre sandwich—but the message is clear: the "invisible hand" of the market shouldn't be used to pick-pocket the driver.