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2026年1月28日 星期三

A System Under Strain: The Fracturing Foundations of Whitehall

 

A System Under Strain: The Fracturing Foundations of Whitehall

The latest "Whitehall Monitor" report paints a sobering picture of the UK national government. For the young professional in their 30s—an age where efficiency and modernization are expected—the state of the civil service reveals a stark contrast: a system struggling with high turnover, stagnating morale, and a dangerous "brain drain."

7 Key Symptoms of a Failing System

  1. The Churn Crisis: The Civil Service is plagued by excessive staff movement. Frequent job-hopping between departments means that policy expertise is constantly lost, leaving "generalists" to manage complex national crises without deep institutional memory.

  2. Stagnating Real Wages: Compared to the private sector, civil service pay has fallen significantly in real terms over the last decade. This makes it increasingly difficult to attract and retain the top-tier technical and digital talent required for a modern government.

  3. Low Morale and Engagement: Staff surveys indicate a troubling dip in morale. Uncertainty surrounding political leadership and constant restructuring has led to a workforce that feels undervalued and disconnected from the government's long-term vision.

  4. Skills Gaps in Critical Areas: There is a persistent shortage of specialized skills in digital technology, data analysis, and large-scale project management. This lack of expertise often leads to costly reliance on external consultants.

  5. Deteriorating Physical Infrastructure: Much of the government's estate is aging and poorly maintained. Working in substandard environments further hampers productivity and makes the public sector an unattractive workplace for the next generation.

  6. "Short-termism" in Planning: Constant changes in political priorities prevent the civil service from executing long-term infrastructure and social projects. The system is stuck in a cycle of "firefighting" immediate headlines rather than building for the future.

  7. The Productivity Paradox: While the headcount has increased since Brexit and the pandemic, output hasn't necessarily kept pace. The report suggests that without significant digital reform and cultural shifts, the government will remain "bloated yet inefficient."